Looking for Help?
Find answers to your questions
- How do Pre-orders work?
- Do you offer tall sizes?
- What is Swag Protection & Sustainability and do I need it?
- My favorite polo is sold out. When will it be back in stock?
- Can I cancel or edit my order?
- What do I do if my package was damaged?
- I didn't receive a confirmation e-mail
- How do I find my order number?
- When will I receive my order?
- What is your return and exchange policy for orders placed through Facebook and Instagram shop?
- I purchased Sunday Swagger through another retailer, can I return my item here?
- I’m ordering to Canada, can I request an exchange on an order?
- Is there a return fee?
- What if I receive a damaged item?
- How long do I have to request a return/exchange?
- Where can I get a return label?
- What is Swag Protection & Sustainability and do I need it?
- How do I track my order?
- What locations do you ship to?
- What do you charge for shipping?
- I'm from Canada, are customs duty and taxes included in your flat rate shipping?
- Can I change my shipping address?
- Can I pick up my order instead of having it shipped?
- Do you offer free shipping?
- When will my order ship?
- What shipping provider do you use?
- Can I redeem my earned store credits for purchases in the Sunday Swagger mobile app?
- Can I return my membership or request a refund?
- How do I update my payment method for the recurring membership charge?
- Can I pause my membership?
- How do I cancel my membership?
- How long do store credits last?
- How do I access my membership exclusive discounts & free shipping?
- My benefits are not working...why?
- Do I need to have an account with Sunday Swagger?
- Is the membership fee a recurring charge?
- How do I join?
- SwagBuck$ Rewards
Why didn't I receive my cash back?
The cash back offer can only be redeemed once per customer and is nullified if a discount code is used on the order. This includes bundle discounts. If you would prefer to use your cashback offer instead of the bundle discount, you can add each product to cart individually and you'll receive cash back after making your purchase. But, cash back cannot be combined with bundle discounts.
If you used a discount code on your first order and had your cash back suspended, you can use the link that was emailed or texted to you to receive cash back on your next order not containing a discount code.
Updated on 12 Dec 2024