Looking for Help?
Find answers to your questions
- What does the Promise badge on product pages and checkout mean?
- What are the Delivery Guarantee, Checkout+, and Economy Plus shipping options, and do I need them?
- Do you offer tall sizes?
- My favorite polo is sold out. When will it be back in stock?
- Can I cancel or edit my order?
- What do I do if my package was damaged?
- I didn't receive a confirmation e-mail
- How do I find my order number?
- When will I receive my order?
- Can I return/exchange a sale or closeout item?
- I purchased Sunday Swagger through another retailer, can I return my item here?
- I’m ordering to Canada, can I request an exchange on an order?
- Is there a return fee?
- What if I receive a damaged item?
- How long do I have to request a return/exchange?
- Where can I get a return label?
- What does the Promise badge on product pages and checkout mean?
- What are the Delivery Guarantee, Checkout+, and Economy Plus shipping options, and do I need them?
- How do I track my order?
- What locations do you ship to?
- What do you charge for shipping?
- I'm from Canada, are customs duty and taxes included in your flat rate shipping?
- Can I change my shipping address?
- Can I pick up my order instead of having it shipped?
- Do you offer free shipping?
- When will my order ship?
- What shipping provider do you use?
- Free Sunday Club Towel with Sunday Club Membership Sign Up
- When will I receive my welcome gift (The Sunday Club Towel)?
- Can I redeem my earned store credits for purchases in the Sunday Swagger mobile app?
- Can I return my membership or request a refund?
- How do I update my payment method for the recurring membership charge?
- Can I pause my membership?
- How do I cancel my membership?
- How long do store credits last?
- How do I access my membership exclusive discounts & free shipping?
- My benefits are not working...why?
- Do I need to have an account with Sunday Swagger?
- Is the membership fee a recurring charge?
- How do I join?
My benefits are not working...why?
You must use the same email you used when purchasing your membership in order to access your benefits. You have to sign in to your account on our website or mobile app to access your membership benefits.
Be sure the same e-mail you used to create your Sunday Swagger account is the e-mail you purchase your membership with.
Updated on 24 Sep 2025