Looking for Help?
Find answers to your questions
- What does the Promise badge on product pages and checkout mean?
- What are the Delivery Guarantee, Checkout+, and Economy Plus shipping options, and do I need them?
- Do you offer tall sizes?
- My favorite polo is sold out. When will it be back in stock?
- Can I cancel or edit my order?
- What do I do if my package was damaged?
- I didn't receive a confirmation e-mail
- How do I find my order number?
- When will I receive my order?
- How do I start a return/exchange?
- Can I return/exchange a sale or closeout item?
- I purchased Sunday Swagger through another retailer, can I return my item here?
- I’m ordering to Canada, can I request an exchange on an order?
- Is there a return fee?
- What if I receive a damaged item?
- How long do I have to request a return/exchange?
- Where can I get a return label?
- What does the Promise badge on product pages and checkout mean?
- What are the Delivery Guarantee, Checkout+, and Economy Plus shipping options, and do I need them?
- How do I track my order?
- What locations do you ship to?
- What do you charge for shipping?
- I'm from Canada, are customs duty and taxes included in your flat rate shipping?
- Can I change my shipping address?
- Can I pick up my order instead of having it shipped?
- Do you offer free shipping?
- When will my order ship?
- What shipping provider do you use?
- Free Sunday Club Towel with Sunday Club Membership Sign Up
- When will I receive my welcome gift (The Sunday Club Towel)?
- Can I redeem my earned store credits for purchases in the Sunday Swagger mobile app?
- Can I return my membership or request a refund?
- How do I update my payment method for the recurring membership charge?
- Can I pause my membership?
- How do I cancel my membership?
- How long do store credits last?
- How do I access my membership exclusive discounts & free shipping?
- My benefits are not working...why?
- Do I need to have an account with Sunday Swagger?
- Is the membership fee a recurring charge?
- How do I join?
Is there a return fee?
Yes, all orders that are a return for refund will incur a $10 handling and processing fee that will be deducted from the refund amount.
Updated on 29 Mar 2024