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Find answers to your questions
- What does the Promise badge on product pages and checkout mean?
- What is Checkout+ and do I need it?
- Do you offer tall sizes?
- My favorite polo is sold out. When will it be back in stock?
- Can I cancel or edit my order?
- What do I do if my package was damaged?
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- What does the Promise badge on product pages and checkout mean?
- What is Checkout+ and do I need it?
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- What locations do you ship to?
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- Free Sunday Club Towel with Sunday Club Membership Sign Up
- When will I receive my welcome gift (The Sunday Club Towel)?
- Can I redeem my earned store credits for purchases in the Sunday Swagger mobile app?
- Can I return my membership or request a refund?
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- How long do store credits last?
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What is Checkout+ and do I need it?
Our Checkout+ covers both free returns and our Delivery Guarantee shipping protection for orders shipped within the contiguous United States.* It is an optional add-on at checkout, with resolutions handled through our Return & Claims Portal.
What’s Included with Checkout+:
Free Returns & Exchanges
Return or exchange your items at no cost. If you’re not completely satisfied, we’ve got you covered.
Delivery Guarantee
If your package is lost, stolen, or damaged in transit, you’re protected.
Checkout+ is recommended and turned on by default prior to completing your purchase. If you prefer not to add this coverage, simply select “Checkout without Free Returns & Delivery Guarantee” during checkout.
If you opt out of Checkout+, Sunday Swagger is not responsible for loss, theft, or damage that occurs in transit. In those cases, you will need to file a claim directly with the shipping carrier. Additionally, if Checkout+ was not selected and you request a return, the cost of the return shipping label will be deducted from your refund.
If you have any questions or need additional help, please contact our customer service team via website chat or at [email protected]
* If your order is shipped outside of the contiguous United States and has an issue with damage, loss, or theft, our customer support team will help identify the issue(s) with your package so it can be reclaimed. If the issue is due to carrier handling, customers will need to open a support case with the carrier directly to resolve the matter.
Updated on 24 Feb 2026