Looking for Help?
Find answers to your questions
- What does the Promise badge on product pages and checkout mean?
- What are the Delivery Guarantee, Checkout+, and Economy Plus shipping options, and do I need them?
- How do Pre-orders work?
- Do you offer tall sizes?
- My favorite polo is sold out. When will it be back in stock?
- Can I cancel or edit my order?
- What do I do if my package was damaged?
- I didn't receive a confirmation e-mail
- How do I find my order number?
- When will I receive my order?
- Can I return/exchange a sale or closeout item?
- I purchased Sunday Swagger through another retailer, can I return my item here?
- Iām ordering to Canada, can I request an exchange on an order?
- Is there a return fee?
- What if I receive a damaged item?
- How long do I have to request a return/exchange?
- Where can I get a return label?
- What does the Promise badge on product pages and checkout mean?
- What are the Delivery Guarantee, Checkout+, and Economy Plus shipping options, and do I need them?
- How do I track my order?
- What locations do you ship to?
- What do you charge for shipping?
- I'm from Canada, are customs duty and taxes included in your flat rate shipping?
- Can I change my shipping address?
- Can I pick up my order instead of having it shipped?
- Do you offer free shipping?
- When will my order ship?
- What shipping provider do you use?
- Can I redeem my earned store credits for purchases in the Sunday Swagger mobile app?
- Can I return my membership or request a refund?
- How do I update my payment method for the recurring membership charge?
- Can I pause my membership?
- How do I cancel my membership?
- How long do store credits last?
- How do I access my membership exclusive discounts & free shipping?
- My benefits are not working...why?
- Do I need to have an account with Sunday Swagger?
- Is the membership fee a recurring charge?
- How do I join?
- SwagBuck$ Rewards
How long do I have to request a return/exchange?
Orders are able to be returned or exchanged within 30 days of receiving the order. To start a return/exchange, please visit: https://sundayswagger.com/pages/returns-claims-portal
Updated on 01 Apr 2025