Looking for Help?
Find answers to your questions
- What does the Promise badge on product pages and checkout mean?
- What is Checkout+ and do I need it?
- Do you offer tall sizes?
- My favorite polo is sold out. When will it be back in stock?
- Can I cancel or edit my order?
- What do I do if my package was damaged?
- I didn't receive a confirmation e-mail
- How do I find my order number?
- When will I receive my order?
- What does the Promise badge on product pages and checkout mean?
- What is Checkout+ and do I need it?
- How do I track my order?
- What locations do you ship to?
- What do you charge for shipping?
- Can I change my shipping address?
- Can I pick up my order instead of having it shipped?
- Do you offer free shipping?
- When will my order ship?
- What shipping provider do you use?
- Free Sunday Club Towel with Sunday Club Membership Sign Up
- When will I receive my welcome gift (The Sunday Club Towel)?
- Can I redeem my earned store credits for purchases in the Sunday Swagger mobile app?
- Can I return my membership or request a refund?
- How do I update my payment method for the recurring membership charge?
- Can I pause my membership?
- How do I cancel my membership?
- How long do store credits last?
- How do I access my membership exclusive discounts & free shipping?
- My benefits are not working...why?
- Do I need to have an account with Sunday Swagger?
- Is the membership fee a recurring charge?
- How do I join?
What if I receive a damaged item?
You can request an exchange or return when you go to our Returns & Claims page, just select "Start a claim" then select your item(s) affected and attach photos showing the damage for our team to review.
Updated on 27 Feb 2026